Winterset, IA, 50273, USA
27 days ago
Customer Care Representative
421 North 10th Street, Winterset, IA 50273, USA | Full Time AGRILAND FS, a financially strong and dependable cooperative serving customers in southern Iowa, eastern Nebraska, and northern Missouri is looking for a strong telesales professional with the ability to offer strong inbound customer support while executing outbound sales marketing strategies to grow market share. Responsibilities: + Handle all inbound and outbound telephone calls for marketing and customer service + Will clearly communicate with prospects to determine needs for products and services + Create a positive experience through active listening and high energy customer care + Set up and maintain accurate account information + Administer credit policy on assigned products + Contribute to additional customer service related activities such as statement preparation and direct mail fulfillment Requirements: + Prefer phone customer service experience, outbound and inbound environment + Experience with customer service and sales + Excellent listening, communication and organizational skills + Working knowledge of Microsoft Office - Excel, Word and Outlook + Demonstrate self starting skills, work ethic, with ability to work beyond normal working hours + Good math, reading and business skills Position Offers: + Excellent benefits including company funded pension plan, 401(k), health, vision and dental insurance + Local opportunity in Winterset working in a casual, highly productive corporate office + Training and development + Stable and secure company + Career growth with opportunities to gain experience in other administrative assignments
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