Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 9700 employees are working on this permanent challenge at over 100 locations.
ResponsibilitiesOrder processing
Receiving, checking, entering and confirming customer orders in the systemPreparing proforma invoices.Monitoring confirmed delivery timesReleasing customer orders to the warehouseCoordinating transport of incoming and outgoing goodsInvoicingDrawing up shipping documents and export documents and arranging transportCoding freight invoicesService contract management, invoicing and co-coordination PM planningChecking, confirming, invoicing and sending service call ordersCoordinating logistics of service partsPreparing and processing credit notesPurchasing orders from vendors and monitoring delivery times
Providing information
Answering incoming customer questions by telephoneRegarding delivery times, LOT numbers, prices and the status of the shipmentProviding price information to customers for placing purchase ordersOutgoing communication with customers regarding delivery times, LOT numbers, prices and the status of the shipmentInternal communication with field team (sales, application & service) regarding availability of articles, status of orders & deliveries and general informationCommunication with customers regarding QA/RA related documents, such as Certificate of Analysis, Material Safety Data Sheets, etc.Internal consultation with various departments regarding, among other things, delivery times for spare parts and financial status of ordersTroubleshooting and performing corrective actions in generalAssistance in performing communication with customers regarding QA/RA related field actions.Performing logistics in the case of QA/RA related field actions.Secretarial tasks
Archiving documents in generalCreating and managing customer-specific data, such as price lists, contracts, rental & demo contracts, subscriptions, service contracts, etc.Preparation of registration of new articles in the ERP systemPreparation of registration of new customers in the ERP systemManagement of annual price increases / indexation (based on customer-specific price lists), both for sales articles and service contractsMaintaining price lists of vendors for the purpose of purchasing and sales Qualifications HBO or similar by experienceExperienced in commercial operations in an international settingDutch & English (verbal & writing)German preferred (verbal & writing)Fluent with Outlook & ERP systemsCommunicativeIndependent working attitudeAdapting to changing circumstancesStress resistant Options Apply for this job onlineApplyShareTell a friend about this jobRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs
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