El Paso, TX, USA
6 hours ago
Customer Care Representative (Remote)

At Vitalant, we are always on the lookout for talented individuals to join our team. If you are interested in being contacted for current and future openings in our contact center, please submit your information. We will contact you to discuss opportunities with Vitalant, and how as a Vitalant Donor Outreach Coordinator your impact is vital to others in the community.

Please note: by submitting your information to our talent pool, you are not applying to an open position.

Your impact as a Donor Outreach Coordinator is vital. You will support Vitalant’s life saving mission by actively engaging with current, previous and potential donors to schedule their next blood donation at a local blood drive.  

Remote Qualifications:  This is a WFH role for those who live in the following cities (or within a 50-mile radius): 

Lafayette, LA
Morgan City, LA
Hattiesburg, MS
Tupelo, MS
Las Cruces, NM
Aberdeen, SD
Mitchell, SD
Rapid City, SD
El Paso, TX
Harlingen, TX
Lubbock, TX
McAllen, TX
San Angelo, TX

 

What to Expect: Schedule: Shifts vary and are either Sunday–Thursday or Tuesday–Saturday.
All shifts follow Arizona time (please account for daylight savings and time changes).
Available shifts include:7:00 AM – 3:30 PM (with a 30-minute break)8:00 AM – 4:30 PM (with a 30-minute break)9:00 AM – 5:30 PM (with a 30-minute break)10:30 AM – 7:00 PM (with a 30-minute break)

Our comprehensive total rewards support you, your family, and your future with: 

Medical, dental, and vision insurance 401K + 5% company match Tuition assistance up to $5k per year Free basic life and AD&D insurance Free short-and-long-term disability insurance Paid time off Employee Resource Groups Recognition and perks 

 
As a Donor Outreach Coordinator, you’ll get to:  

Enhance the donor experience by providing quality customer service while inspiring donors to realize their life-transforming potential. Collaborate within a supportive team atmosphere, contributing to a positive work environment and goals. Retain donors by scheduling donation appointments, resolving customer service concerns, and consistently providing excellent customer service. Code donor records appropriately based on the information provided by donor and management. 

#csrad

High School Diploma or GED required One year remote call center experience Bilingual Preferred
Confirm your E-mail: Send Email