RESPONSIBILITIES

Assist in handling clients' concerns Appropriately and timely coordinate and relay clients' concerns and inquiries  Assess clients' concerns by getting data and information from concerned departments Consistently follow-up on the progress of clients' concerns and requests Recommend viable solutions based on the data gathered

QUALIFICATIONS

Graduate of any four (4) year degree course (preferably Business and Hospitality related course) Minimum of 1 year relevant experience in customer service of a real estate company or in a BPO industry Has a good customer relations skills, friendly demeanor, can-do attitude, and willingness to help at all times Can handle work pressure and has good temper in handling different types of customer Has a postive attitude and project professionalism at all times Adept in MS Office Application, familiar on PIVOT table an advantage Has excellent negotiation and customer service skills