Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

 

Bringing out the best in people

 

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

 

Working at Dentsply Sirona you are able to:

 

Develop faster - with our commitment to the best professional development.

 

Perform better - as part of a high-performance, empowering culture.

 

Shape an industry - with a market leader that continues to drive innovation.

 

Make a difference -by helping improve oral health worldwide.  

 

 

Customer Care Specialist

At Wellspect, we develop innovative continence care solutions that change people's lives. We are committed to supporting our users in building self-confidence and independence while taking care of their health and well-being. With our LoFric® and Navina™ product brands, we have been industry leaders for over 30 years.

We create reliable and easy-to-use products for bladder and bowel management, ensuring the lowest possible environmental impact.

We are passionately striving for climate neutrality, working closely with users and healthcare professionals who continuously inspire us to improve our products and services in a sustainable way, now and for the future. Would you like to join us?

Wellspect Srl is looking for a Customer Care Specialist for its office in Casalecchio di Reno (BO) on a permanent contract. Responsibilities: Managing customer order processes, handling complaints and disputes, issuing rectification notes when necessary, monitoring, and resolving electronic invoice rejection issues. Reporting to customers on orders, proof of delivery, and invoicing. Providing post-sales support: effectively interacting with customers, handling requests, and promptly resolving issues to ensure a Superior Customer Experience. Supporting logistics operations: remotely managing warehouse stock entries and withdrawals, coordinating with production to schedule incoming goods, monitoring missing products, and performing physical inventory activities. Requirements: At least 4 years of experience in similar roles; experience in the biomedical or high-tech sector within structured companies is a plus. Strong knowledge of the entire order management process, including returns, invoicing, and logistics procedures. Customer-oriented mindset: skilled and proactive in managing relationships with customers (Public Administrations, Pharmacies, Orthopedic Suppliers, Wholesalers, and End Users for home deliveries). Excellent organizational and problem-solving skills. Strong proficiency in Microsoft Windows Suite, especially advanced Excel. Fluent spoken and written English and good spoken and written Spanish.

 

Please ensure your CV does not include information regarding gender, marital status, caregiving responsibilities, or any other details that may not be relevant to the selection process.

 

 

 

Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include “Accommodation Request” in the subject.