Customer Collaboration analyst, Алматы
Pepsi
Обязанности: Work on the analysis and implementation of OTC processes on the Distributor side/Top Clients; leadership in standardization and implementation of OTC guidebook in the Partner assessment process/Partner requirements/To the client; support and implementation in matters of joint forecasting and ensuring the availability of goods in customer storefronts. Development and implementation of templates and tools for joint forecasting for each TOP client Holding daily/ weekly/monthly meetings, both inside Pepsico and on the side of distributors/ Top customers, on sales, inquiries, saplay, customer service in order to: a. ensure the planned accuracy of sales forecasting, implementation, decision–making; b. Reduce the risks of loss of service through timely communication with a client and the definition of quotas for products – decision-making, their execution. Assistance in managing the process of achieving planned service level indicators, both within Pepsico and on the Distributor's side, by assessing service losses, identifying root causes, coordinating with responsible departments, participating in the creation and approval of a corrective action plan, tracking progress and promptly responding to risks of violations of planned indicators. plan – decision-making, execution, consultation, informationOntime execution via transport high planning accuracy. Expert support of the transport planning process based on the analysis of sales history, geographical distribution of RC clients, market insights, customer information – consulting, informing OnTime execution via daily tracking. Preventive identification of the risks of being late at the warehouse stage, delivery of transport while the goods are in transit - leveling such risks Introduction of root causes of loss of service in the BU-system and all necessary reporting. Return process. Work with planned refunds/refusals of NKA clients. Analysis of the correctness of the reasons, minimizing the impact on the SL and cost of Logistics Use store-by-store analysis to drive on-shelf availability (OSA) across PepsiCo categories to minimize missed sales – deliver OSA Development and implementation of tools/templates for working with Promo and Demand volumes Требования: Higher education. Preferably management/Economics/Sales; Strong analytical skills, and keen eye for detail to prevent OSA issues arising. Strong initiative and action-orientation to problem-solve availability issues as they arise. Preferable, experience in Big Data Analysis and/or Demand Planning from 1 years/CS supervisor 1C 8.0 – a confident user; Knowledge of regulatory documents (external and internal) English-not lower than Pre-Intermediate Условия: Work in an international company with developed corporate values and standards; Official registration in the company's staff; Close cooperation with PepsiCo's global business sector; Stable salary, annual salary increase based on the results of work; Extended social package: VMI, life insurance, cellular communication; The possibility of development within the company. Applying to a vacancy in the PepsiCo group of companies, I consent to the use of my personal data and resume by the company's employees in the countries of presence, as well as to the cross-border transfer of data to the Skillaz LLC in Russian Federation.
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