Customer Concierge Specialist
Mako Medical
The Customer Concierge Specialist will be responsible for working alongside Circulogene Sales Representatives to engage
Clients. Duties will include answering phone calls or emails from Clients to answer questions, scheduling Client phlebotomy
requests for patients, participating in meetings with Client Services Team to discover new communication tactics and maintaining
expert knowledge about Circulogene product offerings and services. Additional responsibilities will focus on ensuring Clients are
satisfied with Circulogene, keeping Clients up to date on latest advancements in Circulogene offerings, and troubleshooting
common issues that arise, among other things improvements
Clients. Duties will include answering phone calls or emails from Clients to answer questions, scheduling Client phlebotomy
requests for patients, participating in meetings with Client Services Team to discover new communication tactics and maintaining
expert knowledge about Circulogene product offerings and services. Additional responsibilities will focus on ensuring Clients are
satisfied with Circulogene, keeping Clients up to date on latest advancements in Circulogene offerings, and troubleshooting
common issues that arise, among other things improvements
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