$65,000 - $90,000 / year + Bonus Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. JOB DESCRIPTION  Consulting is an integral part of supporting our customer’s success. We understand the initiatives of the customer and consult to achieve the highest utilization of our solutions. We are best known for our diligent preparation and our ability to dig into customer’s issues. It is all about the customer getting the most value from their investment in Vertafore solutions. We do this by working on a team that will exceed our customer’s expectations with industry and product knowledge. The team works with new and existing customers and supports the Inside, Field, and Enterprise customers in the agency, MGA and Carrier insurance industry.     The Customer Consultant II is comfortable being customer facing. They partner with our sales and professional services team to work with the largest agencies across the country. The ideal candidate brings deep Vertafore product knowledge and is an industry expert that exhibits excellent consulting skills with all levels of an organization. They understand how to recognize opportunities for improvement, communicate optimization efforts and execute on the plan.    Core Requirements and Responsibilities:   Essential job functions included but are not limited to the following:    Help customers reach their business objectives with various Vertafore products like AMS360 and all add on products.   Ability to conduct best practice, tune ups, and product adoption sessions to drive utilization of Vertafore solutions.  Understand what customers are missing in their business and work to increase their bottom-line using Vertafore products and analytics tools.  Maintain an understanding of current insurance industry and data and analytics trends.   Stay abreast of changes in the functionality of the product platforms and the value that they generate for users.  Work with leadership to monitor the effectiveness of training as well as the adoption and usage of learned tools and practices