Customer Consultant Operations Manager
GE International
Job Description SummaryTo work in region as part of a customer’s Operations team providing guidance, mentoring, and sharing best practices to ensure the skill base, operational process & procedures are aligned with the current business demands. Work with the GE support team to ready the shop for shop transition and significant operational growth.Job Description
Roles and Responsibilities
Work as a part of the GE project team, taking on the role of operational workstream Leader.Provide Leadership and direction to the customers operations team to ensure compliance with all relevant legislation, company policies & business targets.Support Senior Customer Operations Leader in the strategic development and planning of manpower, equipment and other resources to meet business demands.Provide ongoing mentoring, leadership & direction to the Senior Operations team,Provide recommendations on how to maintain a consistent engine delivery.Develop and use data-based metrics to monitor performance and to champion continuous improvement for the customer within the operations process.Assist in driving quality improvements throughout the process and at all times ensure that compliance with all regulatory requirements are maintained.Provide guidance on the setting, implementing and execution of gate targets.Actively support & encourage the use of Lean Six Sigma tools & techniques.Maintain GE business metrics providing regular updates to MRO Program Leader, project core team & senior steering committee.Required Qualifications
Bachelor’s degree from an accredited university or college, or equivalent knowledge and experience.At least 3 years of experience in an Operations leadership roleTrack record of managing and coaching teams, driving team engagement and individual developmentStrong interpersonal, coaching and leadership skills.Strong oral and written communication skillsDesired Characteristics
Knowledge of the disciplines of manufacturing management such as production and WIP control.Strong analytical & problem-solving skills.Knowledge of GE products, processes, customer requirementsSix Sigma training preferred.Additional InformationRelocation Assistance Provided: Yes
#LI-Remote - This is a remote position
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