Position:Customer Demand Planner

Job Description:

The Customer Demand Planner will work within a team of planners, as part of a Supply Chain Operations department, across the EMEA region, owning the end-to-end process of the partner inbound forecast element for a variety of high-profile customers.

The Customer Demand Planner is responsible for all forecasting activities associated with the analysis and consensus approval of customers’ forecasts and maintenance of forecast models by incorporating business intelligence and information gathered from key stakeholders.

What You Will Be Doing at Arrow? 

Being the integration point into the internal sales and supplier organization, the Customer Demand Planner will be constantly collaborating, on behalf of their respective customers, with key counterparts in Sales and Purchasing/Supply Planning, while also expanding on a customer facing element:

Reviewing historical sales trends and identifying demand driversCoordinating cross-functional research activities to reconcile significant variancesRefining the forecast model to reflect updated customer assumptionsExecution and analysis of forecast accuracy data metrics and driving appropriate discussions to improve accuracy

Using the Oracle ERP and Demantra platform and analytic visualization tools, defines and develops objectives, parameters, and views to conduct analysis to determine if there are service or performance enhancements required to existing supply chain engagements and present analysis and recommendations to internal and external requestors and management.

What Are We Looking For? 

Strong analytical mindsetExperience of forecasting/demand planningGeneral understanding of Supply Chain models and techniquesExperience working with ERP systems essential.Good communication skillsCustomer facing experience desiredGood working knowledge of Microsoft Excel.Fluent English, written and spoken, with a secondary European language a bonus

What is in it For You? 

This is a full-time position.Working in a multicultural environment.Permanent contract.Other benefitsHybrid role

As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side. 

Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons. 

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Location:PL-Gdansk, Poland (Aleja Grunwaldzka)

Time Type:Full time

Job Category:Business Support