Job Description:

As part of the Centralized Sales team, the Customer Development Advisor is responsible to proactively manage customer programs through new opportunity identification, upsell and cross-sell execution to enable growth. This account management-oriented position will focus on revenue growth by providing solutions to meet customer needs while uncovering and selling new opportunities for additional service signings and quota attainment. This position manages relationships and acts in an advisory role for an assigned set of Flexential’s customers. While the position is located centrally in Collegeville, PA, the subset of accounts can be located across the United States. Successful candidates will have prior Sales/Account Management experience and proven track record of being able to craft value driven messaging, using the framework of the Flexential platform to drive incremental growth across a dedicated portfolio of accounts.

Key Responsibilities and Essential Job Functions:

Builds and maintains customer relationships by actively listening to understand the organizational business objectives and goalsEnsures frequent communication and to keep customer educated on emerging industry trends related to customers’ IT management needsResponsible for key account selling opportunities, including responses to RFPs, conducting competitive research and knowledge of Flexential’s product offeringsPartners with Customer Success team to help facilitate resolution of any customer issues that are roadblocks to customers experienceResponsible for meeting or exceeding monthly bookings/signings quotas for assigned book of business by following defined sales processTracking and management of customer activity and forecasting using Salesforce.comConduct analysis such as customer needs analysis, service gap analysis, and compliance assessments. Manages to key activity metrics, including outbound calls, proactive emails, scheduled meetings and inbound lead follow-up for assigned accountsResponsible for maintaining reports on lead generation activity and other quantifiable sales and marketing objective measurementsManage both internal and external relationships.Perform other duties as required and assigned.

Required Qualifications:   

3-5+ years sales experience in technology salesExperience with or desire to learn more about colocation, cloud and other product offeringsAbility to demonstrate and maintain sales processesEnjoys working in a collaborative, positive, fast-paced team environmentAbility to partner, influence and negotiatePossess general business acumen.

Preferred Qualifications:

BA/BS preferred

Physical Requirements:    

Ability to sit for extended periods of timeModerate keyboard usage

Not meeting every single requirement? No problem! We are looking for candidates who possess unique skills that set them apart from the rest. If you're enthusiastic about this role and believe you have the skills and abilities that would make you successful, don't hesitate to apply today!

Benefits of working at Flexential: 

Medical, Telehealth, Dental and Vision 401(k) Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) Life and AD&D Short Term and Long-Term disability Flex Time Off (PTO) Leave of Absence Employee Assistance Program Wellness Program Rewards and Recognition Program 

Benefits are subject to change at the Company’s discretion. 

Hourly Pay Range: Hourly pay range offered for this position is estimated to be $27.56 - $32.00. However, the actual pay range depends on each candidate’s experience, location, and qualifications. 

Variable Pay: Discretionary annual bonus, based on personal and company performance.

EEO Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.