Customer Development Services Analyst
Colgate-Palmolive
No Relocation Assistance Offered
Job Number #164320 - San Josee, San Jose, Costa Rica
**Who We Are**
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
**What you will do**
+ Process the credit note requirements requested by the sales executives, attaching all the supporting paperwork according to the Gross to Net guidelines so that they can be credited to the clients.
+ Scan all supporting documents to document the performance of commercial activities agreed with customers.
+ Start ticket requests in the planned system, attaching all supporting documents.
+ Provide timely information and visibility to sales executives according to the status of said requests, posted in the system, so that executives can take the necessary actions.
+ Coordinate with the office helper the printing of credit notes.
+ Organize the stationery corresponding to the sales executives.
+ Support the checking account process by providing a status to the Country Finance Manager with the goal of taking corrective actions to prevent a negative impact on the performance of the days on the street (DOS • Days Outstanding Sales).
+ Support for downloading trade agreements from the Walmart portal.
+ Performs other duties as assigned
+ Complies with all policies and standards
+ Generate monthly reports
+ Monthly trade visits with Executives
**Preferred Qualifications**
+ Bachelor Degree
+ At least 6 months of administrative or accounting experience
+ Excel management
+ Intermediate English language
**Our Commitment to Diversity, Equity & Inclusion**
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
**Equal Opportunity Employer**
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form (https://docs.google.com/forms/d/e/1FAIpQLSdaxk\_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform) should you require accommodation.
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