Dealership:L0397 Driveway Home Office

Shop Dispatch/Delivery Coordinator

The Dispatch/Delivery Coordinator is part of the Driveway fulfillment team. They are responsible for fulfillment coordination between customers and fulfillment centers. Dispatch teams are aligned into Shop or Sell segments.

Location: Medford, OR (On-site)

Schedule: Sunday through Thursday, 8:00am PST - 5:00pm PST

Compensation: $22/hr

Responsibilities

Coordinates deliveries between Driveway customers and fulfillment centers including OOM, Store, and HubResponsible for setting appointment time and status in Scheduling, CRM and TMS programKeeps customer informed on delivery statusFollows up with customer post-delivery to ensure complete satisfactionEscalates post-delivery customer concerns to appropriate departmentResponsible for pre-delivery vehicle readiness between selling location and fulfillment center

Skills and Qualifications

Strong attention to detailExcellent communication skillsTime management and organizational skillsWell-developed computer skills including Excel, Word and PowerPoint requiredUnderstands the complexity of online retailWe offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.