At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

 

Customer Engagement Partner, Ophthalmology QLD 

 

Where do you want to go?

An exciting role of a Customer Engagement Partner (CEP) has arisen to join the Bayer Pharma Ophthalmology team promoting a market leading medicine that improves the lives of thousands of patients each year with visual impairment.

This role looks after the South to Gold Coast, Northern NSW, Cairns, Rockhampton and Mackay territory.

As a CEP, you will be empowered to drive strategic outcomes within your portfolio. You will have regular contact with external customers and stakeholders, covering all potential opportunities to transform outcomes for patients. Being the face of Bayer locally, you will grow connections with specialists, key opinion leaders and understand the patients’ journeys.

 

Do something that moves you.

The CEP focuses on proactively bringing the outside in, working with healthcare professionals to contribute to national strategy development and uncovering all potential opportunities to transform outcomes for patients faster.

Plan and optimize your field activities, leveraging 90-day planning to align with strategic objectivesAdhere to ethical standards, legal and regulatory guidelines, and ensure actions align with company valuesDeep dive into uncovering, understanding and validating patient journeys, in conjunction to bringing your Bayer expertise, science and knowledge of the therapeutic ecosystemBuild strong relationships with healthcare professionalsAdapt to changes in business needs, market dynamics, and customer feedback, and be ready to pivot quickly in response to emerging trendsWork effectively with cross-functional teams, fostering a collaborative culture that encourages knowledge sharing and problem-solvingLeverage data and analytics to make informed decisionsStay informed on industry knowledge, product information and influencing techniquesUtilize digital tools and technologies to enhance productivity, streamline processes, and stay connected with teams and customersCollect relevant data and feedback to inform and guide your squads, driving continuous improvement and customer-centricity

Does this sound like you?

Knowledge of Ophthalmology is essential Solid business acumen, with an expertise in customer experience excellenceExcellent stakeholder engagement skillsDeep understanding of patient journeys and related treatmentsPrevious experience working in agile organisations and/or in 90 day planning cycles (desirable) Deep listening skills and strong influencing skillsBe highly proactive and self-motivatedComfortable with driving distances within your territory, interstate and regional travel may be required.Knowledge of compliance with Medicines Australia code of conductAble to understand and leverage digital tools to make informed decisionUnwavering desire to always be improving patient care

Be You @ Bayer

We are committed to creating a culture where people can be their best, in an environment that values inclusion, diversity and flexibility. At Bayer everyone belongs, regardless of race, colour, ancestry, religion, national origin, citizenship, sexual orientation, age, marital status, disability, gender identity, personality, thinking styles or background. We strongly encourage First Nations people to apply.

If you have a disability or special need that requires accommodation, please let us know.

 

Be part of something bigger

At Bayer we support your career. Ready to join our team? Click Apply. For more information about this role and the innovative suite of benefits on offer, get in contact with our Talent Acquisition Team via jobs.anz@bayer.com.

 

Season's Greetings! Please note the Talent Acquisition team will be out of office for the festive break, returning the week commencing 6th January 2025. 

 

Recruitment agencies please note that this position will be managed via our in-house Talent Acquisition Team. Bayer does not accept any unsolicited resumes.

 

 

 

 

 

 

Location:

Australia : Queensland : Brisbane || Australia : Queensland : Regional  

 

Division:

Pharmaceuticals 

 

Reference Code:

835107