Position: Customer Engineering Intern 

Location: Naucalpan de Juarez, Mexico

Duration: 1 year

PLEASE NOTE THIS POSITION IS ONLY FOR ACTIVE UNDERGRADUATE STUDENTS

Education Recommendations: Currently studying Telecommunications Engineering, Information Technology, Computer Science, Electrical Engineering or related fields

Role Overview:

As a Customer Engineering Intern at Nokia, you'll directly support the translation of customer network requirements into tailored Nokia IP solutions, generate quotations, and facilitate smooth order execution. Engaging with key telecommunications customers, you'll contribute to ensure high operational efficiency and customer satisfaction. Join us for hands-on experience with cutting-edge technologies and the chance to work on impactful projects alongside various departments

About Team:

Our team is part of the Network Infrastructure (NI) business group, specifically focused on supporting Nokia's industry-leading Service Router products. Our team translate customer network requirements into specific Nokia IP solutions, generate quotations, and ensure efficient order execution. 

We are currently working on projects that involve both pre-sales and post-sales activities, aiming to deliver high-quality network solutions and maintain operational efficiency to enhance customer satisfaction. Our management and leadership style are inclusive and empowering, promoting autonomy while providing guidance and support to ensure team members can excel in their roles.

Join Us:

Our supportive team culture encourages professional growth in a positive atmosphere. The flexibility of our hybrid setup allows you to balance work and personal commitments effectively, making this an excellent opportunity for aspiring engineers eager to dive into the vibrant world of network solutions.

 

Apply Now!

What is Nokia looking from me:

Fluency in English for effective communication with customers and teams. Highly motivated with a positive "can-do" attitude to drive success and overcome challenges Strong problem-solving skills for efficient issue resolution. Excellent communication skills for clear and effective interaction with team members and stakeholders. Collaborative team player contributing to collective success. Ability to build high-level skills independently for continuous professional growth and development Customer-oriented mindset focused on meeting needs and ensuring satisfaction.

It would be nice if you also had:

Knowledge of programming languages beneficial for problem-solving. Proficiency in Office 365, especially in Excel and PowerBI. Insight into sales processes and business development strategies.

As part of the team, you will have to:

Translate network requirements based on customer input into specific Nokia IP solutions. Generate quotations based on a pre-negotiated price list for our main customers. Transform commercial configurations sold to customers into logistical items for ordering through Nokia ERP. Facilitate smooth order execution by providing detailed lists of hardware and software. Support operational efficiency to avoid delays in delivering the right equipment to customers.. Ensures operational efficiency in order to avoid delays in delivering the right equipment to our Customers.

Join our dynamic team to work on cutting-edge network technologies, you'll have the opportunity to collaborate with various departments, contribute to impactful projects, and grow professionally in a supportive and flexible work environment.