Tasks:
1) Sustain & improve On Time delivery and service level metrics for key customers in scope
generate and maintain performance key metrics
2) Advanced Logistics Solutions
Implement ad-hoc logistics agreements Actively contribute to forecast management process Initiate buffer/safety stocks requirements to Product/Demand Management and monitor agreed levels Implement & monitors consignment stocks / VMI solutions Participate to implementing customer portal solutions and associated business processes Actively participate to increasing dematerialization of all business processes with customers (orders, acknowledgements, shipping notices, invoices) Define & implement new business flows (physical, electronic, documents/paperwork) as per customers requirements (eg new ship to location)3) Manage critical delivery shortages. Coordinate resolution of any critical supply chain situation by implementing ad-hoc “Swat teams”.
4) Participate to and/or initiate any relevant continuous improvement activities (TEOA Corporate Program, Lean management)
5) Ensure contractual obligations with key customers in the logistics/supply chain area are respected and executed across our organizations (eg. products migration/manufacturing relocation, ERP change)
6) Coordinate proper change & adjustement of any relevant system settings (VMI, DCs, xref, etc) in any change situation : eg. products migration/manufacturing relocation, DCs and carriers changes, ERP change, etc...
Profile:
Significant & successful experience in various areas of the « extended » Supply Chain realm : Customer Service, Supply Chain, Planning, IT, Projects Very customer focused Very good communication skills, interpersonal & team savvy : able to communicate with a large variety of people (internal/external, profile, hierarchy level) ; able to manage sometimes sensitive transversal interactions across teams & organizations. Strong abilities to convince others and negociate Strong abitlities to be inclusive and manage diversity Analytical & concise Processes & Problem solving oriented Results driven Persevering and resilient Self-directed, autonomous Flexible Experience & abilities in project management Resistance to stress Good knowledge of Excel, especially Pivot Tables and VLOOKUP Good knowledge of SAP, at least SD or PP module Knowledge & some experience of project management tools Knowledge & some experience of continuous improvement toolsCompetencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork