Are you ready for your next big adventure?

Join our growing team in Sofia, Bulgaria, and become an L1 Technical Support Specialist at Alorica!

GET TO KNOW ALORICA 

Are you ready to obliterate the status quo? Gone are the days of the mundane desk job. Passion starts from within, and we’re all about crafting a great space for our colleagues. 

JOB SUMMARY 

Our Level 1 Technical Support Specialists provide technical support for a leading computer technology company. 

As a Technical Support Specialist, you will diagnose computer issues by telephone or assist customers remotely to solve the hardware and software problems encountered in use.

KEY JOB REQUIREMENTS 
 

Fluent command of Czech or Slovak Fluency in English Willingness to work from Sofia, Bulgaria; Previous experience in a similar role is an advantage Previous experience in technical support is an advantage Knowledge of computing technology is an advantage Excellent knowledge of MS Office (Word, Excel) A positive and open-minded attitude Eager to learn, self-motivated and goal-oriented

If you are interested, please send us your CV in English. 
Applications will be processed with strict confidentiality. 
Only short-listed candidates will be contacted. 


The personal data of the applicants will be processed in strict confidentiality by Alorica Bulgaria EOOD solely for the purposes of selection and recruitment and will not be transferred to other data controllers unless required by law. Applicants provide their personal data on a voluntary basis and will have the right to access and correct their personal data within a reasonable time upon filing a written request.

WHY JOIN ALORICA?

We Offer So Much More Than a Paycheck
Relocation package? Check. Competitive salary? Check. Additional health insurance (incl. dental care)? Check. Sports card – Multisport? Check. Food vouchers (value of 60 BGN)? Check. Transport allowance? Check. But that’s just the start: here are a few more reasons to consider Alorica.
Career development opportunities Extensive training programs Access to top-notch technologies and best practices Excellent working environment Company events 24/7 access to counseling personnel