Job Description

 

JOB SUMMARY

The Customer Experience Agent provides support for our Client’s customers.

S/he creates a wonderful customer experience as s/he understands that making a customer happy is crucially important to a business's success. Be creative, friendly, and solution-oriented with customers and colleagues.

 

Key Job Responsibilities

Provide support to colleagues and customers by understanding the reason for their contact Troubleshoot and resolve issues in the most efficient and effortless way Deliver a great service experience Spot opportunities to improve process for the business

 

Our requirements:

Hungarian min. C1 English min. B2 Ability to prioritize and organize work in a multitasked environment. Excellent interpersonal, written, and oral communication skills Excellent judgment, reasoning, and problem-solving skills

 

WHY JOIN ALORICA?

 

We Offer So Much More Than a Paycheck

Competitive salary Additional health insurance (incl. dental care) Group insurance Wellbeing platform Remote work

 

But that’s just the start: here are a few more reasons to consider Alorica.

Career development opportunities Extensive training programs Access to top notch technologies and best practices Excellent working environment Company events