Be You - Our people create our best Plexus.
Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds and experiences that create great outcomes when we are united as a team.
We embrace the differences of all our colleagues, celebrate diversity and welcome applications from underrepresented groups and candidates, regardless of their background. We are proud to be registered as the Disability Confident committed employer, and we recruit purely on the basis of skills and experience.
Who we are and what we do?
We help our customers deliver products to the world which have a profound impact on people’s lives.
From ultrasound units and 3D printing to network security applications and in-flight Wi-Fi, we help create products that build a better world.
We’re a global team of experts who partner with our customers to bring their products to life through inspired innovation and world-class customer service.
Whether you’re looking to start, change, or advance your career find your path at Plexus and leave your mark on the world with us.
Make a Great First Impression: Customer Experience Assistant at Plexus!
Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced environment where you can blend your organisational skills with a flair for marketing and brand building? Plexus Corp. is seeking a dynamic Customer Experience Assistant to join our team in a hybrid role that combines receptionist/administrative duties with a focus on elevating our customer visits and site brand experience.
What You'll Do:
Be the face of Plexus! Champion our brand by ensuring every customer interaction reflects our commitment to excellence.
Orchestrate seamless customer visits from start to finish, including menu planning, room setup, vendor coordination, logistics and travel arrangements.
Maximise our meeting spaces by managing reservations, resolving conflicts, and collaborating with teams to optimise usage.
Handle day-of visit execution, coordinating with teams and vendors, tackling last-minute needs and ensuring smooth operations.
Build strong relationships with internal teams, vendors, and customers through clear communication and a collaborative spirit.
What You'll Bring:
Bachelor's degree, ideally in Marketing, Communications, Business or a related field
An equivalent combination of education and experience will be considered.
Excellent verbal and written communication skills 1 (proofreading a plus!).
A genuine passion for customer service.
Ability to provide direction and influence across teams.
Superb multitasking and prioritisation skills.
Top-notch organisational abilities.
Experience with travel arrangements is a plus.
Ability to maintain confidentiality.
Proficiency in Google Workspace/Microsoft Office Suite (PowerPoint whiz!).
Join Plexus and help us deliver best-in-class customer experiences! Apply today!
Why you will love it?
At Plexus, we’re at our best when opportunities are met with passion, open communication, and teamwork. Our employees work alongside a global team of experts who engage in projects that span a variety of industries – helping our customers in creating the products that build a better world.
At Plexus, you will find:
A workplace centered on collaboration and integrity
Supportive leadership teams that value work-life balance through a flexible work environment
An inclusive environment that values diverse backgrounds, experiences, and expertise
Flexible career paths across a variety of disciplines
Innovative design solutions and state-of-the-art technology that improves lives
Through our commitment to local community involvement we encourage our employees to participate in outreach activities with charities, local Schools, Universities, and Colleges and to promote careers in the STEM fields
Additionally, when you join, we want you to enjoy what you do and be rewarded for your contribution, so we have a range of attractive benefits on offer:
Bespoke development plan
Online learning and formal development programs
Full-time, permanent employment contract
Enhanced pension contributions
33 days of annual leave (inclusive of public holidays)
Paid family leave
Private medical insurance
Group income protection insurance
Employee Assistance Program (EAP)
Electric Vehicle Salary Sacrifice Scheme
Cycle to work scheme
Volunteer time off
Flexible Hybrid Working Available (role dependent)
Life assurance
Occupational health
Vision care discounts
Discount schemes
Company sick pay scheme
Onsite gym/ discounted gym
Application Process
We don’t look for culture fit, but culture add. We value all the perspectives our team brings to the table, and we want to hear from YOU. We encourage people from all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education and additional experiences.