Customer Experience Associate
Army and Air Force Exchange Service
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We
are committed to hiring our military members and their families, along with anyone that wants to give
back to those that serve. We offer various retail opportunities- from front end cashiers or working in our
various departments, to our Express and Class 6 stores. And by joining us, you’ll be a part of something
great- we give back 2/3rd of our earnings annually to the military community. We also offer flexible
scheduling, a great benefits package, training, and career advancement and development. So what can
you expect as a Customer Experience Associate at the Exchange?
Greet every customer with eye contact and smile in your authentic way
Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll
be right with them
Complete transactions accurately and efficiently while engaging customers in appropriate
conversation
Help customers by following the proper procedure for bagging merchandise and moving large or
heavy items
We know that you can work anywhere. However, working at the Exchange is the start of something
great! While you make it easy for our customers, we focus on you and your development! Our
people make us who we are. We want to see you grow, so we put growing together at the forefront
of everything we do. It is our duty to provide you with the tools and resources that you need to
succeed. Joining the Exchange means joining a team that is devoted to you!
MUST BE 19 YEARS OR OLDER TO HANDLE AND SELL ALCOHOL AND TOBACCO PRODUCTS.
are committed to hiring our military members and their families, along with anyone that wants to give
back to those that serve. We offer various retail opportunities- from front end cashiers or working in our
various departments, to our Express and Class 6 stores. And by joining us, you’ll be a part of something
great- we give back 2/3rd of our earnings annually to the military community. We also offer flexible
scheduling, a great benefits package, training, and career advancement and development. So what can
you expect as a Customer Experience Associate at the Exchange?
Greet every customer with eye contact and smile in your authentic way
Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll
be right with them
Complete transactions accurately and efficiently while engaging customers in appropriate
conversation
Help customers by following the proper procedure for bagging merchandise and moving large or
heavy items
We know that you can work anywhere. However, working at the Exchange is the start of something
great! While you make it easy for our customers, we focus on you and your development! Our
people make us who we are. We want to see you grow, so we put growing together at the forefront
of everything we do. It is our duty to provide you with the tools and resources that you need to
succeed. Joining the Exchange means joining a team that is devoted to you!
MUST BE 19 YEARS OR OLDER TO HANDLE AND SELL ALCOHOL AND TOBACCO PRODUCTS.
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