Requirements

Bachelor’s degree in Engineering, Quality, or related field.

5+ years in quality management or operational excellence roles.

QMS ownership (e.g., ISO 9001 or industry equivalent) with regulatory and legal compliance.

Proficiency with analytics and reporting (SQL/Excel/Power BI/Tableau).

Preferred Skills

Lean/Agile methods (VSM, Kaizen, SCRUM); LSS Green/Black Belt or PSM/SAFe.

Advanced quality tools (SPC, FMEA, control plans, CAPA; audit programs).

Experience deploying digital quality solutions and workflow systems (e.g., Jira, QMS/EDMS).

Responsibilities

Elevate customer metrics (NPS, CXI) and embed a transparent, quality-first culture.

Design, operate, and improve the QMS; manage risk and audit readiness.

Deliver real-time KPI visibility; perform analyses to trigger preventive action.

Lead innovation in quality (automation, in-app checks, analytics dashboards).

Train teams in core quality, Agile, and Lean practices.

Coordinate internal/external stakeholders and lead quality networks.

Pay Details: $50.00 to $54.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.