Join our team as a Customer Service Specialist! Rare opportunity to work with this AMAZING group of collision experts!
This is a full-time opportunity with a Monday-Friday schedule!
Pay Range: $18-$23 Hourly Depending on Experience.
We are seeking a warm and welcoming person to add as a director of first impressions with our Body Shop! Seeking those with a service background and a passion for helping others! If you have an outgoing personality, love to work with people, and are able to navigate new tasks with ease, then this may be the role for you! There is room to learn and grow with us, as we pride our business on the motto, “Growth Powered by People.” Lithia promotes from within first, giving you every opportunity to learn new skills and be a part of a team that will invest in you by leading and developing your unique talents!
Our Ideal Candidate:
A team player who is focused on providing exemplary customer service. Lithia puts customers first with the motto of "Earn Customers for Life."Excellent communication skills; both written and verbal.Ability to multi-task in a fast-paced work environment.Computer and Tech Savvy.Previous experience as a receptionist, retail associate, or food service workerAbility to navigate light accounting dutiesPrevious dealership/automotive experience (not required)Responsibilities:
Greet and assist customers who enter the store showroom.Answer & direct incoming calls and inquires.Assist the Office Manager and/or General Manager with various clerical duties as needed.Receive/process customer paymentsAdditional Responsibilities: Training provided for the list below for the right candidate!Process Daily Deposit Workbook for the Body Shop and reconcile to Body Shop management softwareAssists Body Shop Manager and Estimators on the collection of outstanding Body Shop Accounts ReceivablesPrepare and audit Repair Orders to be closed and postedMay occasionally close repair ordersMay assist Body Shop Manager with Technician Payroll and Work in Process BalancingMay assist with parts and sublet data entry into management softwareDocument Verification per Audit and Insurance RequirementsWe offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsHigh School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.