Iran
39 days ago
Customer Experience Specialist

Your mission in Zarin Roya is to respond to the requests, complaints, criticisms, suggestions of consumers and customers with the aim of satisfying them and in order to improve the quality of the products. Requests, criticisms, suggestions and complaints of customers and consumers in all areas of communication with customers (telephone, internet, SMS, etc.). As if better to use Provider.

- Carrying out the necessary activities in order to collect, compile and enrich the consumer database for exploitation by marketing and sales.

- Communicating with consumers through calls Output.

- Carrying out the necessary activities in order to carry out the evaluation of consumer satisfaction rounds in order to increase the quality of products and services and form, consolidate and develop communication and increase their satisfaction.

- Preparing Periodic reports as needed.

Eligibility Qualifications and conditions:

1 year work experience in a similar job group
Mastery of office software
Constructive communication
Problem solving
Result orientation

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