+ _Location: Hungary or Ukraine_ + _5-10% of travel expected_ + _Job type: Permanent_ Vision of the Customer Facing Capabilities pillar is the definition of Sanofi-wide best-in-class strategies for training and learning, target and segmentation, incentives, operations planning, performance management, GTM deployment, and administration of all used tools to provide the best support for our field forces, fostering standardization and respecting key particularities of each geography in order to enable impeccable execution and to reach high performance. GTMC will also collaborate closely with Digital to provide consistent global tools and with Procurement to guarantee the leverage of global deals with preferred suppliers. The leaders of each GTMC pillar will have to ensure perfect integration among them. **_About the job_** As a Customer Facing Effectiveness Specialist: + You will be a member of Local\MCO Customer Facing Capabilities Team. + You will continuously work with Country/MCO leaders and field force to deliver the value and insights as true partner in enabling business growth. + You will foster partnerships and close collaboration between cross-functional teams (i.e. Marketing, Medical, GTMC, Digital, Procurement, P&C, and Finance) and drive structured ways of working between teams to provide maximum value to business teams, field forces, and our external customers. + You will role model Play-To-Win principles, delivering high performance in the “what’s” and “how’s”. **Main responsibilities:** + **Support driving effectiveness of** **Customer Facing Capabilities** and optimal field resources deployment (GTM) cross GBU in alignment with strategic corporate imperatives. + **Support implementation of global policies** , internal controls, and process guidance’s to boost standardization and simplification: field activity management, incentives, target setting, customer segmentation and targeting, field design and resource allocation. + **Support tracking of field effectiveness through KPIs and tools.** + **Collaborate with other GTMC pillars, Global Process Owners (GPOs) and Digital** to avoid any fragmented solution. + **Collaborate for the co-building of transformation programs** (e.g. Turing, GenAI, new tools). + **Ensure delivery** **of best-in-class and best-in-cost support to our businesses** and respective field forces. + **Collect key local challenges and bottlenecks** . **_About you_** + **Experience** : + Experience working in a Commercial Operations environment, especially in supporting field force operations. + Project management background. + Proven delivery of outstanding results. + **Personal Characteristics:** High persistency and resilience, hands-on, accountability, creativity, initiative, stress management, learning agility, result orientation, ability to work on one’s own, continuous improvement, listening skills. + **Soft and Technical skills** : + **Business:** Numerate and with good analytical skills; Ability to prioritize; Financial acumen; Ability to work on their own initiative and make quality decisions; Excellent interpersonal skills to communicate, present, persuade and argument among all GBUs teams and partners; Has well-developed time management skills, mastering in prioritizing tasks and planning own workloads to ensure deadlines and desired results are met. + **Education** : Higher education in Business Administration, Finance, Sales Management or a similar field + **Languages** : Local language (Hungarian, or Ukrainian, or Greek), excellent knowledge of English language (spoken and written) **Pursue** _Progress_ . **Discover** _Extraordinary_ . Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) ! \#LI-EUR **Pursue** **_progress_** **, discover** **_extraordinary_** Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) ! Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo) As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live. All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)