Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Our HyperCare Team is developed to be the first point of contact for external leads coming into our Industrial EMEIA Business Segment. Our mission is to offer a timely response to all incoming web enquiries delivering a positive customer experience across our business line driving positive Net Promoter Score.
Key to this role will be the ability to nurture new leads into the business from enquiry to opportunity status and increase customer satisfaction through the Net Promoter Score.
Key Competencies: Previous experience in Customer Service/Help Desk or Telemarketing Determined and results oriented Languages: Spanish C1/C2, Enhlish B2/C1
What we offer: A Competitive Salary Annual Bonus Equity plan for new hires Private Medical Care Cafeteria / Holiday subsidy Flexible Working Hours (hybrid) Stable working environment, focusing on long-term cooperation Technical, Professional, and Skills Training International working environment
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.