Careers that Change Lives
Medtronic is among the largest medical technology companies in the world. Through innovation and collaboration, Medtronic helps to alleviate pain, restore health and extend life. Last year, our medical therapies for the treatment of over 40 major conditions, improved the lives of more than 75 million people around the world.

As a Customer Identity & Access Management Analyst (CIAM) Specialist, you will be a key member of the CIAM team and be one member of the group responsible for technical operations, implementation, management, and support for our CIAM systems deployed within the organization. This position provides technical solutions for issues primarily in Okta (Customer Identity Solution or Customer Identity Cloud), SiteMinder and Layer7 API gateway, including, but not limited to authentication, single sign-on, multi factor authentication, responsible for operational fitness of the system(s) through support, monitoring, and response.

For this role, you are required to work from Prague office 2 days a week, the rest is work from home. Medtronic does not cover the cost of relocation to Prague, Czech Republic.

A Day in the Life
•    Technical Operations
o    Operate, manage, and support CIAM systems
o    Provide support for issues ranging from moderate to high complexity for CIAM systems and related system integration
o    Ensure system availability, capacity, and performance including ownership for logging, monitoring, and alerting standards, processes, and systems
o    Research and escalate open issues or recurring problems with applications/systems to determine root causes and resolutions
o    Manage and improve technical documents for system operations and support
•    Participate in projects across the team to deliver new technologies, process improvements, and business value
•    Maintain current, relevant industry knowledge to understand evolutions and advancements in the marketplace which could bring value to the team or the company
•    Other responsibilities as assigned

Must Haves
•    2+ years of experience and strong knowledge of IT Security or Identity & Access Management
•    University degree
•    Fluent English (written and spoken)
•    Excellent communication and presentation skills, quick learner with motivation for personal development
•    Strong sense of ownership and ability to work independently and collaboratively in a fast-paced, dynamic environment.
•    Strong attention to details and commitment to quality

Nice to Haves
•    High degree of ‘learning agility’ with the ability to readily consume and apply new information and concepts with developed analytical problem-solving / problem management skills
•    Comfortable working with geographically distributed teams and in a virtual organization
•    Strong decision-making skills and results orientation (driving to deadlines, project goals, etc.)
•    Ability to work independently as well as cooperatively and manage multiple priorities simultaneously
•    Experience with development of applications and software design
•    Experience with one or more of these technologies: Okta, Auth0, Java, JavaScript, React, Layer7 

We Offer
We offer a competitive salary and benefits package to all our employees:
•    Flexible working environment
•    Annual Incentive Plan % depending on company results
•    Pension scheme and group discount on healthcare insurance 
•    Training possibilities via Cornerstone/Skills Lab
•    Employee Assistance Program and Recognize! (our global recognition program)

Our Commitment
Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world. 

About Medtronic
Bold thinking. Bolder actions. We are Medtronic.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.
In everything we do, we are engineering the extraordinary.

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