Seoul, South Korea
21 hours ago
Customer Management Specialist_Unilever International

JOB TITLE: Customer Management Specialist_Unilever International

SCOPE: Seoul, South Korea

UNILEVER INTERNATIONAL IS…

             

Unilever International is Unilever’s White Space Arm!

As the ninth global cluster, we work across the world to fill white spaces for Unilever.

We treat the business as our own.

As intrapreneurs, we introduce Unilever’s brands into white space geographies like Korea, Pacific Islands, Mongolia, and spearhead launches of iconic household brands like Dove, Lifebuoy, Sunlight, Fair & Lovely, TRESemme into big markets like U.S, China, Western Europe and SEAA.

As Unilever’s growth engine, we establish global white space businesses in key channels such as Health & Beauty, Discounters, E-Commerce and alternate channels such as travel retail, marketing to institutional partners like the United Nations, and seeding Unilever brands to overseas diaspora who crave for a taste of their familiar home brands.

Singapore is our global hub leading strategy, marketing thinking, seeding plans, and alignment with the global categories and supply chain. 

Game changing business

SPEED is the mantra for our resounding success. To serve the underserved, we embrace a founder’s mentality, explore unchartered territories, redesign end-to-end business models to establish successful businesses. We make a difference by working fast and smart, nurturing our tribe, winning together and living by five tenets:

1. We will be the fastest route-to-market globally;

2. We go where no (man, woman or distributor) has ever explored;

3. Impossible is an opinion, not a fact;

4. Speed is our currency;

5. When brands are built right, they can last a lifetime.

MAIN PURPOSE OF THE JOB

As a CBD Assistant manager – Develop and grow an HSP/PST channel. Responsible for customers’ sales and controlling sales expenses and market share.

MAIN ACCOUNTABILITIES

Sales Objectives

Responsible for sales of products through B2B business model

Formulate sales strategy for assigned territory or products, develop sales forecast and budget

Monitors results and adjusts coverage as necessary

Maintains and updates the business plan

Provides input into sales forecast

Adjust sales plans as appropriate to achieve goals

Establish performance improvement plans when necessary

Coordinates liaison between sales department and other sales related units

Controlling sales expenses

Coordinates budgets, forecasts and reports

Tracks expenses against budget

Implements cost controls when necessary

Pursue key prospects, negotiate and construct appropriate terms of sales

Market Share

Communicates marketplace trends and changes taking place and makes recommendations about future courses of action necessary

Reviews market analysis to determine customer needs and volume potential

KEY REQUIREMENTS:

Essential:

Good communication & negotiation skill

Excellent English & Korean communication (Writing & Oral) ability

MS Office skill s (Word, PPT, Excel) proficiency

Preferred:

Thorough knowledge in marketing & business planning

Strong analytical, problem solving and project management skills

Good inter-personal relationship

Proactive & positive & innovative mind

People management Skill

Driver’s license

CONTACTS

Internal:

Report to Brand lead

Marketing, Finance, SCM

External:

HSP MD, agency

PST distributors and customers

Dermalogica global

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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