Customer Operations Coordinator - Team Leader
Ivy Exec
Euronet EFT Segment seeks to employ a high caliber Operations Team Leader who will play a key role in ensuring industry leading uptime and further development of our independent ATM network across Germany, by supervising internal and external resources.
KEY RESPONSIBILITIES:
Supervise and coordinate the company's different service providers that are required to support the ATM network on a daily basis. Such services are Cash in Transit, ATM maintenance, telecommunications, security, installation, etc. Coordinate with Euronet centralized services (IT, Operations, Finance) in order to deploy the ATMs, solve application issues and test new developments. Lead the coordination of Euronet resources to resolve potential incidents. Maintain inventory of ATMs and sites in the company's databases. Provide operational risk management.Requirements
GENERAL REQUIREMENTS:
COMPETENCIES:
Strong interpersonal skills with an orientation towards customer service. Analytical and problem solving skills (highly geared towards problems solving). Focus and dedication in delivering quality. Self-motivated and results-orientated.Benefits
Work in dynamic, stable, international environment. Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.
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