Vancouver, BC, CA
58 days ago
Customer Practice Manager - Healthcare, Public Sector Professional Services
Are you interested in working with Canada’s Public Sector as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing and assessing engagement delivery, driving a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology excite you?

AWS Public Sector Professional Services is seeking a Customer Practice Manager who has experience providing consulting solutions to Healthcare and State / Provincial Government. As a Practice Manager, you will be responsible for working with customers and partners to architect and implement innovative solutions. You will routinely engage with Director, VP, C-level executives and governing boards. You will be responsible for capturing opportunity and driving engagement delivery.

Key job responsibilities
• You will work closely with partner teams; envision business development initiatives through thought leadership; provide portfolio guidance and oversight; while working backwards from the needs of our customers.
• You bring a diverse IT and/or Management Consulting background and knowledge of industry IT trends within the Public Sector space, leveraging this credibility as a strategic advisor to our customers, partners and internally across AWS.
• You're able to craft an innovative, forward-looking strategy while clearly outlining the investment and multi-step go-to-market plan necessary to help AWS customers lead the changes to IT strategy, policies, processes, people, governance and partnerships.
• Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
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Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Hybrid Work
We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords engineers options to work in the office every day or in a flexible, hybrid work model near one of our Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn’t necessary.
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