Responsibilities
•    Perform system installation, Project Management, calibration, retrofit, training and troubleshooting.
•    Escalates customer production problem and take ownership of problem until it is resolved.
•    Develop relationship with customer ; Work with the customer actively on issue prevention.
•    Creates and implements support plan for customer in conjunction with cross functional groups and customer maintenance teams with objectives of reducing equipment downtime and maintenance cost.
•    Execute with the various support teams within Teradyne to deliver on Teradyne commitment to customer. This includes all technical resources engaged with account.
•    Play an active role in transferring the needed application knowledge from the specifier team into the customer production support team during the release phase.
•    Provides technical expertise and value to customers (Hardware and software)and manage internal/external resources, application/production issues activities.
•    More senior levels may provide recommendations/inputs into the next generation product development.
•    Basic semi test program testing methodology and clarify root cause by programming debugging.
 
Basic Qualifications, Experience, Skills and Education background 
•    Degree in electronics engineering or related field.
•    Experience in working with customer in the semi test area.
•    Has a good working attitude and willingness to work.
•    Can work under higher pressure & deal with constant requirement changes.
•    Have testing or ATE experience will be a plus.
•    Fluent in English is a plus.
•    Having experience in handler/prober H/W docking integration will be a plus.

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