Reno, NV, 89505, USA
26 days ago
Customer Program Analyst
**Description** The Customer Program Analyst is responsible for the monitoring of assigned customer accounts, groups, or Brokers and the reconciling and processing of customer programs. This includes the management and coordination of programs, projects, document retention, and business analysis related to the development of distributor and key end-user group relationships. This person will provide the highest level of program support with an emphasis on: analytical ability, understanding of customer dynamics, project management, and an attitude of cooperation. At Bunzl, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business and we provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude. **_Responsibilities:_** + Responsible for the investigation, validation, reconciliation, and funding of agreed-to customer programs. + Collaborate with Finance to keep customer account aging accurate, up-to-date, and support accurate cash applications. + Collaborate with Finance and Field Sales to recover unauthorized deductions. + Liaison between Field Sales and the internal execution of our customer programs. + Manage all aspects of deductions (authorize and reconcile) and program management; work to develop and implement solutions to reduce customer deductions. + Manage the End-User Rebate/POD contract and claim process using Pricing Management System (“PMS”). + Other duties as assigned. **_Requirements:_** + High School diploma or equivalent, Bachelor's degree preferred. + 2–5 years experience in two or more of the following areas is preferred: Finance, Accounting, Business Analysis, Collections, Customer Service, Sales. + Must be detail oriented and have strong analytical skills. + Excellent verbal, written, and interpersonal communication skills. + Ability to work collaboratively with cross-functional teams. + Strong organizational skills; must be a self starter and be able to work with minimal supervision. + Microsoft Office software with a strong emphasis on Excel; Access database experience a plus. FoodHandler Reno salary range: $55 - $72K plus bonus eligibility based on experience, education, and geographic location. **So, what are you waiting for? A new career awaits you with endless opportunities.** Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America. _Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match._ _Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law._ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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