As a Customer Project Manager at Nokia, you will lead complex customer programs and projects, ensuring their successful execution by managing resources, timelines, and stakeholder expectations. You will collaborate closely with cross-functional teams to align project goals with business objectives, driving customer satisfaction and operational performance. Our work environment is dynamic and collaborative, encouraging innovation and teamwork as you navigate challenges in a fast-paced industry. By leveraging your negotiation skills and project management expertise, you will enhance customer relationships while identifying opportunities for growth. Join us in creating cutting-edge solutions that connect people and technology worldwide!

You have:

12 - 15 years of extensive relevant experience or a graduate/postgraduate degreePMP or Prince2 certificationITIL certificationStrong negotiation and team management skillsProven track record in customer interfacing and crisis management

It would be nice if you also had:

Good understanding of GSM-R fundamentals and network architectureExperience in multi-vendor environmentsAdvanced knowledge of network implementation/integration processesProficiency in Microsoft Project and VisioOversee customer programs/projects from initiation to completion, ensuring alignment with contractual obligations, budget, and timelines.Coordinate and update project plans, incorporating changes in costs, scope, schedule, and quality (CSSQ).Manage customer relationships as the main point of contact, addressing complaints and enhancing satisfaction.Lead and mentor the project team, promoting collaboration and accountability in achieving project objectives.Conduct thorough risk management, identifying and mitigating potential project risks and opportunities.Monitor project financials and performance metrics, ensuring delivery meets profitability targets.Develop and execute effective communication plans, keeping all stakeholders informed of project status.Drive continuous improvement by applying best practices and lessons learned throughout the project lifecycle.