About GlobalFoundries:

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Summary of Role:
The Customer Quality Engineering (CQE) team provides leadership and technical support on quality and reliability issues to internal and external customers and works closely with the Fab teams to ensure we have robust quality systems and processes to deliver on business commitments.  As a CQE, you will provide expert technical knowledge to drive quality/ reliability issues and improvement opportunities to closure, as well as contribute to the resolution of complex problems related to quality systems. CQEs are key leaders in communicating quality, reliability and manufacturing information and procedures to external customers.  In addition, our CQEs work with cross-functional teams and other GlobalFoundries Fabs to drive strategic initiatives that directly impact customer satisfaction.

Essential Responsibilities: 

Drive cross-functional teams to address and close all Quality issues raised by clients; contribute to similar in-fab issue resolution  

Effectively communicate status of Quality-related tasks, projects and metrics to upper management, customers, and internal teams   

Work across functional teams in Quality, Manufacturing, Sales, Supply and others, both within Fab and across all GLOBALFOUNDRIES fabs  

Establish Standard Work and Metrics for Quality-related Continuous Improvement activities and Key Performance Indicators (KPIs)   

Serve as focal point for bringing the “voice of the customer” to other Fab 8 teams   

Utilize “LEAN” practices to implement and improve Fab 9 CQE standards and processes   

Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs 
  

Other Responsibilities:

Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.

Required Qualifications  

Education/Experience – Engineering or Technology-related bachelor's degree 

Years of Experience – 2-5 years of experience 

Travel – <5% travel 

Good communication, interpersonal, and team skills 

Ability to present data effectively 

Problem-solving skills 

Ability to work in a diverse and dynamic environment 

Ability to work independently and with minimal supervision 

Knowledge of Quality Management Systems and their supporting measurements and processes 

Working knowledge of quality and reliability fundamentals 

Fluency in English Language – Written & verbal  

Physical Capacity Demands – Desk, phone and in-person conferences/meetings 

Preferred Qualifications  

Education/Experience – Engineering or Technology-related master's degree 

Experience with leading teams and or projects 

LEAN Manufacturing knowledge 

Previous quality experience 

Working knowledge of semiconductor design, manufacturing, and support processes 

Expected Salary Range

The exact Salary will be determined based on qualifications, experience and location.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at usaccommodations@gf.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 

An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. 

GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory. 

All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law