Your role as Customer Quality Specialist is a key one for our organization.

The team is part of one of your Business Unit, named Network Components; our products are vital to connect power systems and support the development of efficient, reliable, and safe power grids. 

Your role

About customer centricity. You will build relationships within the business by becoming a point of contact for questions and discussions about project requirements, defined quality actions and nonconformities. Organize regular alignment meetings and visits with Customers is part of your role.Process and Quality Requirements alignment.  You will work with our customers, Project Quality Managers and Engineers through the Inspection and Test Plans and Quality documentation, also visiting clients and our plants.Customer Relationship. You will act as Customer focal point for all customer claims, supporting their prompt closure and driving improvements.Quality Assurance. Support the quality assurance function to comply with all relevant regulations, licenses, and certifications. You will make sure that quality assurance plan is in place and fully executed to improve the level of customer satisfaction.

 Who are we looking for?

You have technical background with a proven experience in quality assurance.Previous experience in similar industry (Engineering, Energy distribution/transmission, home appliance)You have a very analytical and quality / research oriented approach.Fluency in English is mandatory, and a second language would be a plus.You are willing to travel up to 50% of your work time.  

Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.

All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.

Visit our DE&I Page to learn more about Prysmian's commitments.

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