Description

We are seeking an Customer Quotation Coordinator for one of our clients in the Venice area.  

Shift:  Monday – Friday: 8:00am-5:00pm

Pay: $21/hr.

Work Duties and Responsibilities:

Answer phone calls, provide price quotes and other billing information to customers. Review estimates to verify the parts for customer quotes are correct and all pricing is in line with the quote. Make sure all parts are billed on service repair order. Prepare quotes and submit invoices to customers, ensuring the right information is on the invoice. Ensure customers are billed correctly for the services provided. Coordinate with other departments as needed to ensure the accuracy of billing information. Coordinate and manage the end-to-end process of price quoting. Write and prepare effective, compliant, and high-quality price quotes. Collaborate with other departments to ensure billing processes are efficient and effective. Maintain customer rapport by explaining quotes and obtaining approval of estimates. Utilize Salesforce.com as the primary tool to manage assigned Quote queue, responding to incoming quote requests from
customers in a timely manner. Update required fields in Salesforce.com case once quote is processed and sent to customer. May use additional secondary systems including Auto integrate, Holman and Element for fleet management quoting/billing.

Requirements:

Strong verbal and written communication skills. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). Possesses a high degree of initiative, Ability to work independently and as a member of a team, Possesses flexibility to work in a fast paced, dynamic environment, Capable of multi-tasking, highly organized, with excellent time management skills. Qualifications
• H.S. Diploma/GED, Required
• One (1) year to Two (2) years or more in Customer Service Experience, Required Apply Now

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