Customer R&D Specialist Location: Lodz, PL, 94-406 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond! This is a temporary-based role until 31.12.2025 Key responsibilities: + As customer R&D, you will act as the face of the customer by advising them on applications and the choice of the right products/developments. + You will provide them with technical support and training (product range, applications) and technical services when needed. + Working with the sales team and marketing, you will create new market opportunities by leveraging the customer network and product innovations. + Working with Product Experts, you will deliver clear briefs as a base for NPI and organize the coordination of the projects internally and with the customer. + Maintaining a good overview of customer capabilities, product portfolio, future projects, and launches will also be key. About you: + Master's degree in Food Science / Business administration or similar. + 3+ years’ experience in the food industry. + Experience in project management and leadership. + Outstanding presentation skills. + Experience in client interaction. + Good knowledge of working tools (MS Office, Salesforce, SAP). + Fluency in business English. Knowledge of any other language will be an asset. We offer: + Employment on a regular basis in the sweetest company in the world. + Annual bonus based on your work results. + Private medical care in Lux Med (basic package fully financed by BC). + Fit Profit sports card co-financed by BC. + PPE: we care about your future, and we save money for your retirement. + Vacation subsidy as part of the Social Fund. + Group life insurance. + Parking space on the premises. + As part of our work-life balance culture, we can start work between 7 am and 10 am. + Chocolate! Yes, surprising but we have chocolate in the office, for Christmas, and many other occasions during the year. + More chocolate: every quarter we get a chocolate deputation. + You can purchase our sweet products with a special discount. + We like to party as much as we like chocolate! We have integration budgets we can use for team events. + Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities. At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth. If you want to learn more about Barry Callebaut, please find further information here. Were you missing anything in this job ad? Please share your feedback with us by clickinghere (https://app.talenthub.io/feedback/ad81b0fb66d2416990060452e7511e45?default\_lang=en) .