Customer Relations Associate | Banking Support | Mandaluyong
Aces Call Center Jobs Inc.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Update customer information in the customer service database during and after each call
Follow-up with customers to ensure their issues are completely resolved
Actively listens to customers to understand their concerns and issues
Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat customers
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