The Customer Relations Associate greets all walk-in customers at Servco Leeward and makes customers feel comfortable by creating a warm and friendly environment.
Responsibilities:
Greets and assists customers in a professional and friendly manner upon entrance into the dealershipReviews dealership calendar daily to be aware of scheduled appointments and deliveries; generates floor activity reportsProvide customer service, which may include to greet and direct customers, obtain contact information, and documentation of vehicle mileageEnsure timely and accurate recording of customer and floor traffic information into daily logAnswer incoming phone calls and direct calls or relay messages to appropriate partiesMaintain professional appearance of showroom and work areaRequirements:
High school graduate or equivalentMinimum 6 months of customer service, receptionist and/or clerical experienceMust be able to type 35 wpmProficient in Microsoft ExcelDedication to customer service excellenceExcellent written and verbal communication skillsMaintain a professional appearanceWork schedule: Tuesday - Saturday, 10:00am - 6:00pmAt Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.
Interested?
Visit www.servco.com/careers to apply online
Equal Opportunity Employer and Drug-Free Workplace
Pay Range: $14.90 - $18.50 per hour