Customer Sales Advisor
Minimum Requirements: 1 years targeted sales experience within the last 3 years.
Location: Remote, Mainland UK only
Competitive salary and bonus: £23,000 plus average bonus earning potential of £8,700 per annum. Uncapped bonus.
Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday.
Start dates: 14th October 2024
Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.
Right now, we're recruiting Inbound Customer Sales Advisors in a role that offers great work life balance, working from home and an engaging onboarding experience.
The role you'll do:
As a Customer Sales Advisor in our busy Inbound team, you'll be the first point of contact for customers looking to register their appliances. Day-to-day, you'll:
How you'll be rewarded:
What else to expect:
In a 3-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experienceThis department has rotational shift patterns based on a 37.5-hour contract, between the hours of 8am to 8pm Monday to Sunday. You would be working 1 full weekend and 2 Saturday's on a 8-week rotational schedule.Working from homeWe'll provide all the equipment you need, but you must have broadband accessThe experience and skills you need:
1 years continuous and targeted sales experience within the last 3 yearsA background in targeted sales and customer serviceA driven mindset with strong customer service and sales skills and a love for hitting targetsGreat communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when neededA team player committed to creating an excellent customer experienceUnflappable and resilient attitude to juggle tasksImmediate interviews available. Apply today to find out more.
Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.
Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.