Pertemps Daventry are currently recruiting for a Customer Sales and Quotation Manager for a established company based in Daventry.
 
Job Role:
You will have a proven track record in generating, sales development and customer Account Management.
To Manage all customer quotation requests.
Building a pipeline of Sales Opportunities from our clients existing customer base, as well as identifying new customer opportunities, reactivating lapsed accounts, but building a strong relationship with customer relationships. Also to provide support and cover for the Order Process Manager when on annual leave.
 
KEY RESPONSIBILITIES
Producing all quotations including providing back up for the Commercial DirectorResponding to customer quotations requests in a timely and customer friendly mannerTimely follow ups on all customer quotationsSource feedback from the customer even if they did not purchase, we need to learn more about our customers and what they want and expectIdentifying and qualifying sales opportunities with existing customers as well as new customersBeing proactive with all sales, managing the process of keeping in touch with our customers to encourage recall and repeat order placementKeeping the CRM system up to date with the status of each quotationProviding weekly status reports on win, lost, still activeProactively calling existing customers on a regular basis to encourage further salesContact brand new customers for verbal feedback on first order and enquire about future orders/frequency using the weekly list provided by Order ProcessingUsing the in-house software to monitor the frequency of customer orders and if customers have lapsed from their usual order frequencyTalking to customers regarding new products have launchedFeeding back product information to the Commercial DirectorResearching new products/manufacturers to consider adding to product portfolioTo proactively create a new customer pipeline of sales, using internal CRM system and internet.Proactively calling and emailing prospects who have contacted PurePac for quotations but did not turn into sales.General housekeeping of the CRM systemEnsuring all new enquiries are added as new contacts, following the exact processCall/email all new customers following their first order/deliveryLook at ways to segment the customer databaseCome up with ideas on targetting customer segments with calls and emailsAssist the Commercial Director with customer marketing and sales activitiesProviding ideas or customer case studies for social media activitieManage all price increase notificationsCompetitor researchProduct sample managementManage the customer compliants process with the Quality ManagerManage all non-compliances process with the Quality ManagerISO 9001 Audit process
Candidate requirements:
Positive go getting, self motivated approachAttention to DetailProfessional Business AttitudeGood aptitude for calculating costsAbility to deal with Customers effectively, in a customer focused manner.Proven track record in generating new and warm sales experience.Sales GenerationSage AccountsCRM ExperienceStrong verbal communication skillsFlexibleProactiveMotivated & EnergeticDiligenceExcellent planning and organisation skills.
 
Hours - Monday to Friday 09:00am to 17:00pm
Salary £31,000pa
 
For more information please contact Niki @Pertemps Daventry on 01327 220483