🌟 Join Schneider Electric as a Customer Satisfaction & Quality Manager 🌟

📍 Location\: Reynosa, Mexico
📅 Type\: Full-TimeAt Schneider Electric, we create connected technologies that reshape industries, transform cities, and enrich lives. With over 135,000 employees in more than 100 countries, we are dedicated to improving how our customers manage and automate their operations. Our mission? To ensure Life Is On everywhere, for everyone, at every moment.

🎥 Check us out\: Join our mission

Why Schneider Electric?
Great people make Schneider Electric a great company We believe in rewarding innovation, customer focus, and continuous learning. Join us to be part of an inclusive culture that values diverse perspectives and contributions. 🌍

💼 What You’ll Do\: As the Customer Satisfaction & Quality Manager, you will oversee the entire quality function, ensuring that customer satisfaction remains our top priority. Your key responsibilities will include\:

Lead Quality Management\: Supervise the complete scope of quality functions, establishing acceptable standards and driving continuous improvement initiatives.

Voice of the Customer\: Interact regularly with customers to understand their expectations and concerns, representing their voice within the organization.

Drive Quality Excellence\: Implement quality programs and methodologies across the supply chain to improve customer satisfaction and reduce non-quality costs.

Manage the Quality Management System\: Ensure compliance with Schneider’s quality policies and global directives while fostering a culture of quality throughout the entity.

People Management\: Set goals, manage performance, and support the development of team competencies, engagement, and well-being.