Job Title: Customer Service
Rate of Pay: £13.00 per hour
Contract: Temp to Perm - Fixed Term Contract
Type of Employment: Full Time
Hours: 40 hours per week
Shift: 4 nights on 4 off- 8pm -8am
Location: Swansea University, Grove Building, Singleton Park Campus , Swansea, Swansea, Wales, SA28PP
A driving license is required for this role.

We are looking for a highly personable, empathetic, and driven Customer Service to join the Mitie team.

The ideal candidate is open-minded and focussed on delivering a high-quality service with a passion for people. We are also looking for candidates who can rise to the challenge of an ever-growing and developing team with resilience and flexibility.

This position also involved administrative tasks and so our team members will have a keen eye for detail, proficiency in the use of Microsoft Excel and adaptability to utilising new in-house systems.

The candidate should be able to always achieve call handling targets and quality standards, providing a knowledgeable and confident response thereby aiming to exceed customer expectations and contribute to the delivery of the contract.

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.