**Job Title: Customer Service/Admin Support** **Job Description:** We are seeking a reliable and detail-oriented individual to join our client's team as a Customer Service and Administrative Support professional. In this role, you will be responsible for providing exceptional service to customers while handling a variety of administrative tasks to ensure smooth daily operations. **Responsibilities:** + Respond to customer inquiries via phone, email, or chat in a professional and timely manner. + Provide accurate information regarding products, services, and company policies. + Resolve customer issues or concerns, escalating to the appropriate department if necessary. + Maintain and update customer records in the system. + Assist with scheduling, data entry, and general office organization. + Prepare reports, presentations, and other documents as needed. + Process orders, returns, and exchanges as required. + Perform other administrative duties as assigned. **Requirements:** + High school diploma or equivalent (Associate's or Bachelor's degree preferred). + Proven 2 years experience in customer support or administrative support. + Excellent verbal and written communication skills. + Strong organizational and time-management abilities. + Proficient in Microsoft Office (Word, Excel, Outlook). + Ability to work independently and as part of a team. + Positive attitude and a commitment to delivering excellent service. **Preferred Skills:** + Experience with customer management software or CRM tools. + Knowledge of office procedures and practices. + Ability to multitask and adapt to changing priorities. Schedule: M-F, 8am to 5pm Location: Onsite in South Austin **Pay Details:** $18.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance