CUSTOMER SERVICE/ADMINISTRATIVE ASSISTANT Department: Sales and Administration Position Summary: Rotary Systems is looking for an individual with high energy and a can-do attitude to provide effective customer service using attention to detail to process customer orders and gain in-depth knowledge of our company processes by working with team members on projects and assisting with a variety of tasks. Responsibilities: + Processing customer orders and changes with extreme attention to detail + Maintaining accuracy of customer data in our ERP system + Accurately process credit card charges for customer orders + Answer multi-line phone system and direct calls to appropriate departments + Greet visitors and notify employees of their arrival + Provide general administrative support across multiple departments as needed + Perform a variety of clerical and data entry tasks including filing, scanning and organization + Process incoming and outgoing mail + Manage office, breakroom and cleaning supplies + Other duties as assigned Preferred Qualifications: + Strong attention to detail + Customer service experience + Strong computer skills including proficiency in Microsoft Office + ERP experience preferred, IQMS a plus + Ability to handle sensitive information in a secure and responsible manner + Ability to multi task and work effectively in a team and independently Monday - Friday 8:00AM - 5:00PM 40 hours per week