Job Description

rook Street is working on behalf of our client in Ballymena who is currently recruiting for a Customer Service Assistant to join the team. - This role will suit an experienced service administrator with excellent office admin skills

Duties

Dealing with various customer enquiries via email/ telephoneInputting customer orders on internal MIS systemManage and organise collections/ deliveriesWeekly / monthly Customers reportsDay to day tasks within office such as answering the switchboard phone, filing and back office adminSampling to customers where requiredProduce customers Certs / COC's where required

Essential Criteria:

A minimum of 4 GCSEs to include Maths and English at grade C or above or equivalent.At least 1 year's proven experience in an office-based admin roleMust be computer literate - good knowledge of Microsoft Office packagesA good telephone manner & strong communication skills are required as client liaison is critical to this role.Must be able to deal with incoming calls regarding customer orders and queriesAbility to multitask and complete tasks within defined time frames.Must be able to work independently as well as part of a teamMust be motivated and organised

Hours of Work: Monday to Thursday from 08.30 - 5.30pm and Friday from 8.30am to 1pm
Salary: Negotiable depending on experience

Please send CV to Colleen Ferguson via the apply link

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.