Job DetailsJob Location AN3168 - Valvoline - Mount Ephraim - Mount Ephraim, NJPosition Type Customer Service RepresentativeDescription

Customer Service Advisor

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services. No matter your experience, our training program will prepare you to communicate successfully with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you become an expert on our products, services, and company knowledge.

The perks and benefits we’ll provide you*:

Competitive weekly pay, paid time off (PTO), and holiday payFlexible work schedule: No late evenings or holidaysPaid on-the-job training – No previous automotive experience is requiredCompany provided uniforms and toolsTuition and certification assistance and access to a FREE online universityMedical, Dental and Life Insurance401(k) retirement savings plans – 100% match up to 5% We promote from within – a commitment we are passionate about50% discount on Valvoline Instant Oil Change (VIOC) automotive services

Qualifications

What you’ll need to succeed:

Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendationsHave effective interpersonal and oral communication skillsYou enjoy interacting with people face-to-faceYou are friendly and ready to work as part of a customer-focused teamHave an eagerness to learn and growYou can occasionally lift up to 50 poundsWilling to be top-side technician cross-trainedHave full mobility and can work with your hands above your headCan stand for extended periods of time and climb stairsComfortable working in a non-climate-controlled environmentEnglish fluency in reading, writing, and speaking