Customer Service Advisor Customer Service and Support (https://jobs.concentrix.com/job-search/?category=Customer Service and Support) Location United Kingdom Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1492901EXTERNALENGLOBAL&step=1&utm\_source=none) Job Title: Customer Service Advisor Job Description We are looking for experienced Customer Service Agents to work within our fantastic broadcast television channel teamtohelp answer our viewers questions & queries! **Pay -** £11.48 per hour – paid every 2 weeks! **Hybrid model –** work on site based in Belfast City Centre 3 days per week & the remaining days from the comfort of your own home. **Full time permanent role** – Contracted to 40 hours paid production on a rotational shift pattern between7.30am – 8pm Monday to Friday and 9am – 7pm Saturday & Sunday. You will support viewer enquires throughpersonalised email responses,phone,and social media contacts. Our goal is toprovide a positive viewer experience through efficient,friendly,and high-quality responses. You will provide information, handle complaints, and promote the brand as well as its products and services.  **We offer game-changing benefits when you work at Concentrix…** + Discount on car and home insurance with AXA! + 28 days paid holidays. + Refer a friend incentive. + **Pension Scheme** : auto enrolment after 92 days employment (if eligible). + **Employee Assist Program** - a range of support and resources, accessed free. + **Benefex** **Employee Savings** : access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources.  + **Group Life Assurance** : open to all UK employees from day 1 of employment.  + **Employee Stock Purchase Plan:** offered to staff working at Concentrix. The ESPP allows you to buy Concentrix stock (CNXC).  + **UNUM Dental cover** - comprehensive cover enabling you to claim back costs of dental care for you and your dependents. + Eyecare vouchers.  + PUREGYM Discount & 0% joining fee. **What** **you’ll** **need** **:** + Minimum 6 months experience in customer journey interactions. + Excellent communication skills: verbal, written, listening, probing & reading. + Knowledge of social issues and things going on in the world. + Technical mindset with the ability to multitask. + Be able to work as part of a strong and collaborative team. + You must have a minimum broadband speed of 10mgbs and a private room at home to work. + Experience in working in television/media focused environment– _desired._ + Experience in working with social media in a similar environment– _desired._ We can teach you the rest! **What are you waiting for?** **Apply today!** _Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race,_ _colour_ _, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristi_ _cs._ Location: GBR Belfast - Maysfield Language Requirements: Time Type: **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to theJob Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)** Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1492901EXTERNALENGLOBAL&step=1&utm\_source=none)