Customer Service Advisor

Apply now Job no: 553123
Work type: Full time, Part time, 20 hours per week
Site: Leicester
Categories: Autocentre Colleagues
Location: Leicestershire
Salary: £11,88 per hour + bonus
Business Area: National Tyres and Autocare

£11,88 per hour + bonus 5 days a week / 20 hours per week Earn extra with our refer a friend scheme – T&C’s Apply

We’re the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme.

As a Customer Service Advisor, you’ll be the welcoming face for our customers, handling job bookings in our in-house system and discussing any technical concerns they may have.

Benefits Include:

5.6 weeks’ annual leave Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream - access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan – to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords.

Skills and Experience

Proven track record of delivering excellent customer service IT literate Able to handle difficult situations professionally and calmly Experience working towards and achieving targets Ideally, experience in an Autocentre environment

National Tyres and Autocare is part of the Halfords family.  We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

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