Customer Service Advisor Location : Urjala, Finland Job Family : Customer Service Job Type : Regular Posted : Jan 27, 2025 Job ID : 53981 Back to Search Results Job Description Apply Now > Save JobJob Saved Do you have what it takes to shape a better tomorrow? We’re Parker, a multinational company. We move things, people and ideas forward. Working with us means belonging to a passionate, dynamic and innovative team, empowered to make a difference. We’re looking for team players to provide our customers with high-quality products, systems and services across a wide range of industries. By joining our team, you’ll have the chance to develop yourself and explore different opportunities within the Company. We are now looking for aCustomer Service Advisor to work as part of the divisional customer service team providing top quality support for our customers. The position in located in Urjala, Finland. Your responsibilities In this position, you will work closely with the Operations teams to ensure that key delivery and customer metrics are achieved to meet business performance targets, through: + Providing effective customer service support to Operations on all customer service issues + Ensuring timely responses to all customers and Sales Company queries and requests + Cooperation with Supply Chain and Pricing to increase efficiency and effectiveness of departmental processes + Enhancing and monitoring customer experience + Organizing & prioritizing requests and ensuring that customer responses are returned in a timely manner for operations, logistics, pricing and technical enquiries that require support from the business Who we are looking for We hope you have excellent organizational skills and a proactive mindset with willingness to learn and develop. Prior experience in working in an engineering or manufacturing environment and/or in an international team is a benefit. Knowledge of Commercial Terms and Conditions would be an advantage. This position requires fluency in Finnish and English, written and spoken. In line with Parker's hybrid work policy, you would be expected to work at Parker's office (Urjala) for a minimum of four days a week. What we offer Parker offers you challenging tasks in an international team and opportunities for professional development. Our compensation packages are designed to hire and retain the best talents in the industry. At Parker, you can work with high-quality products and have an opportunity to affect breakthrough technology and innovation. If you don’t find yourself in all points, apply anyway, because nobody is perfect and you can learn a lot with us! Have we sparked your interest? Then take your future into your own hands as soon as possible – we look forward to getting to know you! Please apply with directly online by 11.2.2025. For questions about this position, please contact hiring manager Elizabeth Gallimore by e-mail at elizabeth.gallimore@parker.com . Alternatively you can give her a call, tel. +44 (0)7500 607 061, on Monday 27.1. between 16:00-18:00 or Friday 31.1. between 12:00-15:00 (Finnish time). Parker Hannifin EMEA Sàrl (“PHEMEA”), based in Etoy, Switzerland, is the Principal Operating Company for Parker in the EMEA region. It is supported by a network of Parker Manufacturing Divisions and Sales Company Entities. Parker is an equal opportunity employer and does not discriminate on grounds of age, race, religion, ethnic origin, gender, sexual orientation or disability in relation to recruitment and employment.