Summary: Seeking a Customer Service Advocate to provide exceptional customer service and support through phone, chat, and email interactions.

Job Requirements:

BA/BS degree with a continued desire to learn

At least 1-year experience in a full-time position, co-op, or internship

Technical aptitude and understanding

Proficiency with Hubspot (CRM) and Google Suite

Preferred Skills:

Professional verbal and written communication skills

Resourceful and an expert learner

Excellent phone etiquette

Positive outlook

Job Responsibilities:

Serve as the primary point of contact by promptly answering phones, chats, and emails

Proactively engage with clients to establish strong relationships

Efficiently multitask across different communication channels

Onboard new customers and document their support activities

Develop expertise in AES products and technologies

Offer ongoing support for optimizing chamber usage and preventive maintenance

Pay Details: $25.00 to $34.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.entegee.com/candidate-privacy-information-statement/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance